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Let’s use the top 6 WordPress Help Desk Plugin in 2021 to satisfy and meet your customer queries quickly

If you are running an online business, you will always face your queries, issues related to product, service. In case, you need to install a WordPress Help Desk Plugin to ensure that these problems are handled and addressed quickly.  Therefore, in today’s post, we provide the top 6 Best WordPress Help Desk Plugins in 2021 that help you never lose your customers. Let’s take a look!

KB Support

KB Support

The extraordinary module in the present assortment is KB support. This module is acclaimed for its enhanced highlights, it will give you an expert answer to help your customers. Additionally, the inherent Knowledgebase empowers your clients to discover the strategies to deal with their issues rapidly during the ticket accommodation measure.

Features:

  • Easily manage and customize submission forms. No coding required, multiple forms can be created and utilized
  • Guest submission is fully supported
  • Sequential ticket numbers
  • A fully responsive and clean front end design
  • Ability to restrict access to individual knowledge base articles to logged-in users only
  • Ability to assign tickets to multiple agents
  • Built-in SPAM protection

Highlights:

  • Many powerful features
  • Excellent support
  • Translation ready

WordPress Advanced Ticket System, Elite Support Helpdesk

WordPress Advanced Ticket System, Elite Support Helpdesk

The second extraordinary module we might want to present is WordPress Advanced Ticket System, Elite Support Helpdesk. This module is viewed as quite possibly the most helpful device to address your client inquiries. It empowers you to submit passes to report issues or find support on anything you desire straightforwardly by means of your WordPress site. Also, this apparatus allows the clients to set up the status, need, item, and kind of each ticket submitted into this WordPress support module. This is really an ideal WordPress Help Desk Plugin that you should attempt!

Features:

  • Allows users to submit tickets to report problems
  • Set the status, priority, product, and type of each ticket
  •  Having multiple ways to submit tickets
  • Smooth integration with WordPress themes
  • Ticket statistics through dashboard and frontend widgets

Highlights:

  • Useful support
  • Work well
  • Translation ready

JS Help Desk

JS Help Desk

On the off chance that you are searching for an expert assistance work area and backing module, this is the perfect decision for you. With a straightforward and easy-to-understand interface, the way toward introducing takes you a couple of moments to lead. Moreover, it additionally permits User/Guest to make tickets from the front-end. You ought to consider the JS Help Desk module since it accompanies more impressive highlights than the vast majority of the expensive(and complex) support ticket frameworks on market.

Features:

  • Front-end ticket creation
  • Visitor/Guest can create a ticket from the front-end
  • Support icon for front-end with various position options
  • Admin create a ticket on behalf of any user
  • Multiple file attachments for ticket and reply
  • Powerful filters on the ticket for user and admin
  • Priority for ticket and highlighted priority within ticket listing
  • Assign department to ticket for proper management
  • And much more

Highlights:

  • Easy to use
  • Responsive design
  • Effective tool

SupportCandy 

SupportCandy 

Another astounding module in the rundown of best modules today is SupportCandy. The module enables you to embed to WordPress the highlights of a total helpdesk ticket framework. Besides, it isn’t confounded to design and utilize. Particularly, with more than 10,000+ dynamic clients, this module is trusted and utilized by numerous individuals all throughout the planet.

Features:

  • GDPR Compatible
  • Unlimited Tickets
  • Ajax functionality
  • Front-end & Backend interface for agents
  • HTML Editing of Tickets
  • Email Notifications

Highlights:

  • Translation ready
  • Free for download
  • Nice tool

Awesome Support

Awesome Support

Great Support is notable as the excellent WordPress Help Desk Plugin as a result of its rich highlights. This module can coordinate with the list of capabilities of a SAAS arrangement like Zendesk or Helpscout. We guarantee that with different accessible highlights this module will bring you much extraordinary experience.

Features:

  • Submit tickets from the front-end
  • Import tickets from Zendesk, Helpscout, and Ticksy
  •  Provide support for as many products as you want
  • Provide support for multiple departments
  • Includes an amazing flexible sorting, filtering, and tagging system for your tickets
  • And much more

Highlights:

  • Optimal tool
  • Unlimited tickets
  • Many useful options

Zendesk Support for WordPress

Zendesk Support for WordPress

Zendesk Support is a valuable module that not just permits you to bring your helpdesk, controlled by Zendesk, into your blog or website yet in addition gives groups, various items, docs, and functions admirably with WordPress based locales. In addition, this module lets the client login on to your WordPress site to get to the helpdesk without exchanging accounts.

Features:

  • The Zendesk Support Feedback Tab
  • Single sign-on with Zendesk’s Remote Authentication
  • Turn your blog comments straight into Zendesk Support tickets, with one click
  • The Zendesk Support Web Widget
  • Access your tickets from your dashboard
  • A simple contact form, on the dashboard

Highlights:

  • Easy to use
  • Simple interface
  • Work perfectly

Conclusion

It is difficult to choose the best one. However, we hope that through the many provided features, you can consider carefully and make the right choice for yourself. By the way, if you have a moment, don’t hesitate to visit our free WordPress Themes to update more advanced themes for your website.

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