Are you seeking the best live chat plugins for WordPress? Look no further, our blog is the right place for you. It includes a lot of prevalent and high-quality WordPress live chat plugins to help you communicate with your customers effectively. Now, let’s check them out.
What is the importance of using live chat plugins for WordPress sites?
Nowadays, there are various ways to connect your business with your customers. However, using WordPress Live Chat Plugin is highly evaluated as one of the best solutions to not miss your customers’ messages. In addition, using live chat plugins for WordPress can bring your website plenty of benefits:
- Improved customer experience: Live chat provides an immediate way for customers to get in touch with a business, allowing them to quickly get their questions answered or problems solved. T
- Increased sales and conversions: Live chat can help businesses to engage with potential customers who are considering making a purchase, providing them with personalized support and guidance.
- Cost-effective support: Live chat can be more cost-effective than traditional phone or email support, as it allows agents to handle multiple conversations simultaneously. This can reduce the need for additional support staff and can save businesses money.
- Improved website metrics: Live chat plugins often include visitor tracking and analytics, which can provide businesses with insights into website performance and visitor behavior. This can help to inform website design and marketing efforts.
Collection of 9 must-used live chat plugins for WordPress
If you are looking for a high-quality live chat plugin for WordPress,3CX is a serious candidate that you should give a look at. This plugin is packed with a collection of robust features to provide a quick and effective way to answer questions, offer support, and generate leads.
It also includes a dashboard for managing chat conversations, canned responses, and chat transcripts. The plugin allows businesses to route chats to the appropriate department or agent, and it includes the ability to transfer chats to other agents or departments if needed.
In addition to the live chat feature, 3CX Live Chat also includes voice and video calling capabilities. This allows businesses to offer a more personalized and interactive experience to their website visitors, and it can help to build trust and credibility with potential customers.
- Customizable chat widget
- Automated chat greetings
- Pre-chat form
- Multi-language support
- Mobile app integration
- File sharing
- Visitor tracking
- Video conference
- Easy to use
- Many advanced features
- Affordable price
The next great WordPress Live Chat Plugin we would like to mention is REVE Chat. This plugin offers useful assistance to your site visitors for real-time customer support, and services, and to improve sales conversions. Moreover, there are many powerful features including Screen sharing and co-browsing, Department Management, Auto Triggers, Visitor Analytics, and much more. Furthermore, if you are running an online business, this plugin is a perfect choice for you. Because it allows your business to engage with your customers across different channels consisting of Website live chat, Voice/ Video Chat, Facebook Messenger, and Viber.
- Come with Voice/ Video Chat
- Provide assistance and remote support to your website visitors and customers’ screen in real-time.
- Improve customer response time by routing your customer queries to the right department
- Manage your customer expectations effectively
- Send automatic invitations to your website visitors based on a certain time, ULR, or location
- Support your website visitors in real-time
- Many powerful features
- Nice tool
Another amazing plugin you should not ignore is Live Chat By Formilla. This tool is regarded as one of the best efficient methods to communicate with your customers. It provides Free and Premium services for your WordPress site.
Besides, the plugin enables your visitors to chat with you directly when they have any queries or need support. Furthermore, the live chat is designed to appropriate any size of the smartphone as well as any device.
- Installs Instantly
- Mobile Ready Chat Widget
- Real-time Visitor Monitoring
- Language Support (International)
- allow customers to dramatically reduce support time
- Marketing Automation
- and much more
- Various features
- Powerful support
- Easy to use
Wise Chat is trusted by many businesses and individuals around the world. This tool will assist to build a social network and boost user engagement on your website by giving the possibility to exchange messages in chat rooms. Moreover, with simple and user-friendly, and it takes you a few minutes to set up. We make sure that this plugin brings you much great experience.
- Use one of 3 nice themes to quickly adjust the style of the chat
- No external server required
- Unlimited Chat Channels
- Remove all messages from the single-channel or delete the channel completely
- Let users choose their name when they visit the chat for the first time
- No separate login to the chat is required
- Can take a picture directly and post it with a message
- Easy installation
- Fully responsive design
- User-friendly interface
Zendesk chat is highly recommended by many users for its powerful features. This tool allows you to reply to your customer’s queries, and questions quickly. Thanks to this great plugin, businesses can interact with potential customers which is the best way to boost their revenues as well as productivity. Furthermore, it also provides you the ability to chat directly with your customers via the widget and control multiple conversations through the online Dashboard.
- Allows your customers to chat with you from any device
- Can increase the chances of high-value engagement by using Triggers to automatically reach every visitor
- Lets you monitor visitor flow, usage patterns
- Enables you to jump in whenever a customer might need help
- User-friendly dashboard
- 24hours support
- Available in over 40 languages
With more than 300,000 installations worldwide, this is believed by many businesses ad individuals. Firstly, it allows you to add your logo, profile picture, or even an animated gif. Secondly, you can define a tooltip to capture the user’s attention or use a balloon on the button to get the user’s attention. In case, you don’t worry to miss any crucial message from your customer.
- Insert a contact button for WhatsApp on your website
- Edit at the publication level
- Show a notification
- Create call-to-action messages
- Customize conversation start messages
- Integration with Woocommerce
- Multi-language &RTL support
- Fast and light
- Developer friendly
Chaty is a beautiful plugin that we would like to suggest. This great tool allows you to show a call widget, Whatsapp button, email button, SMS button,… on your website.
By using this plugin, your visitors can directly communicate with you through those chat apps. Moreover, it also offers you the capacity to provide your visitors the option to chat with you after they leave your site.
- Chaty VS live chat alternatives
- A direct click to chat method
- Help your website visitors navigate to your address
- Show different chat channels for different pages
- Available days and hours
- Launch your favorite live chat product
- Simple interface
- Eye-catching Plugin
- Many useful options
With a simple and user-friendly interface, you only spend a few minutes installing this plugin. It allows your customers to send you a message while browsing your website. Another advantage is that when you leave your website, you can continually communicate with your customer through the Messenger app.
Even though without a Facebook Messenger account, your customer can chat with you in guest mode, so you can reach more customers than ever.
- Chat transcripts are automatically created in the customer’s Messenger account
- The familiar, modern interface of Messenger builds trust and encourages your customers to engage with you
- use the same Inboxes on desktop and mobile that you use to manage your Facebook page messaging
- Set up hours of availability, auto-replies, and FAQ to serve customers when you’re not available
- Easy to use
- Eye-catching look
- Work well
The last plugin in today’s collection is WP Chatbot for Messenger. This plugin allows you to create a single chatbot that works on multiple messaging platforms. This is one of the best ways to insert live chat to your WordPress site, convert more leads and engage your customers. Especially, it is completely integrated with your Facebook Business Page and Facebook Messenger.
- Integrates with your Facebook Business page easily and quickly
- Provides live chat functionality to any WordPress website
- Works on any device, any size, anywhere in the world.
- Compatible with all versions of WordPress
- It is compatible with hundreds of plugins, themes, and eCommerce platforms
- Compatible with MobileMonkey’s full-featured marketing
- and much more
- Nice tool
- Super features
- Work effectively
The final words
In fact, there are unlimited WordPress Live Chat Plugins in the market, so it is difficult for you to choose the best one. However, through a lot of the above-provided features, you can consider carefully and make a smart decision for yourself. By the way, if you have a moment, don’t hesitate to access our free WordPress Themes to get many stunning themes for your website.