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Communicating with your customers has never been easier with the top 8 best WordPress Live Chat Plugin in 2021

Nowadays, there are various ways to connect your business with your customers. However, using WordPress Live Chat Plugin is highly evaluated as one of the best solutions to not missing your customers’ messages. Moreover, this tool assists you to run your business more effectively thanks to reducing the amount of customer service staff as well as optimizing your services. Especially, the useful plugin also allows you to support your customers anywhere, any device, even on your phone. In today’s article, we will recommend the top 8 best WordPress Live Chat Plugins in 2021 that let you add a lively chat on your website. Let’s take a look.

REVE Chat

REVE Chat

The first great WordPress Live Chat Plugin we would like to mention is REVE Chat. This plugin offers useful assistance to your site visitors for real-time customer support, services, and improve sales conversions. Moreover, there are many powerful features including Screen sharing and co-browsing, Department Management, Auto Triggers,  Visitor Analytics, and much more. Furthermore, if you are running an online business, this plugin is a perfect choice for you. Because it allows your business to engage with your customers across different channels consist of Website live chat, Voice/ Video Chat, Facebook Messenger, Viber.

Features:

  • Come with Voice/ Video Chat
  • Provide assistance and remote support to your website visitors and customers’ screen in real-time.
  • Improve customer response time by routing your customer queries to the right department
  • Manage your customer expectations effectively
  • Send automatic invitations to your website visitors based on a certain time, ULR, or location
  • Support your website visitors in real-time

Highlights:

  • Many powerful features
  • Free
  • Nice tool

Live Chat by Formilla

Live Chat by Formilla

The next amazing plugin you should not ignore is Live Chat By Formilla. This tool is regarded as one of the best efficient methods to communicate with your customers. It provides Free and Premium services for your WordPress site. Besides, the plugin enables your visitors to chat with you directly when they have any queries or need support. Furthermore, the live chat is designed to appropriate any sizes of smartphones as well as any devices.

Features:

  • Installs Instantly
  • Mobile Ready Chat Widget
  • Real-time Visitor Monitoring
  • Language Support (International)
  • allow customers to dramatically reduce support time
  • Marketing Automation
  • and much more

Highlights:

  • Various features
  • Powerful support
  • Easy to use

Wise Chat

Wise Chat

Another wonderful WordPress Live Chat plugin that is trusted by many businesses and individuals around the world is Wise Chat. This tool will assist to build a social network and boost user engagement on your website by giving the possibility to exchange messages in chat rooms. Moreover, with simple and user-friendly, it takes you a few minutes to set up. We make sure that this plugin brings you much great experience.

Features:

  • Use one of 3 nice themes to quickly adjust the style of the chat
  • No external server required
  • Unlimited Chat Channels
  • Remove all messages from the single-channel or delete the channel completely
  •  Let users choose their name when they visit the chat for the first time
  • No separate login to the chat is required
  •  Can take a picture directly and post it with a message

Highlights:

  • Easy installation
  • Fully responsive design
  • User-friendly interface

Zendesk Chat

Zendesk Chat

Zendesk chat is highly recommended by many users for its powerful features. This tool allows you to reply to your customers’ queries, questions quickly. Thanks to this great plugin, businesses can interact with potential customers which is the best way to boost their revenues as well as productivity. Furthermore, it also provides you the ability to chat directly with your customers via the widget and control multiple conversations through the online Dashboard.

Features:

  • Allows your customers to chat with you from any device
  • Can increase the chances of high-value engagement by using Triggers to automatically reach every visitor
  • Lets you monitor visitor flow, usage patterns
  • Enables you to jump in whenever a customer might need help

Highlights:

  • User-friendly dashboard
  • 24hours support
  • Available in over 40 languages

Join.chat

Join.chat

With more than 300,000 installations worldwide, this is believed by many businesses ad individuals. Firstly, it allows you to add your logo, profile picture, or even an animated gif. Secondly, you can define a tooltip to capture the user’s attention or use a balloon on the button to get the user’s attention. In case, you don’t worry to miss any crucial message from your customer.

Features:

  • Insert a contact button for WhatsApp on your website
  • Edit at the publication level
  • Show a notification
  • Create call-to-action messages
  • Customize conversation start messages
  • Integration with Woocommerce

Highlights:

  • Multi-language &RTL support
  • Fast and light
  • Developer friendly

 Chaty

Chaty

Chaty is a beautiful plugin that we would like to suggest. This great tool allows you to show a call widget, Whatsapp button, email button, SMS button,… on your website.  By using this plugin, your visitors can directly communicate with you through those chat apps. Moreover, it also offers you the capacity to provide your visitors the option to chat with you after they leave your site.

Features:

  • Chaty VS live chat alternatives
  • A direct click to chat method
  • Help your website visitors navigate to your address
  • Show different chat channels for different pages
  • Available days and hours
  • Launch your favorite live chat product

Highlights:

  • Simple interface
  • Eye-catching Plugin
  • Many useful options

The Official Facebook Chat Plugin

The Official Facebook Chat Plugin

With a simple and user-friendly interface, you only spend a few minutes installing this plugin. It allows your customers to send you a message while browsing your website. Another advantage is that when you leave your website, you can continually communicate with your customer through the Messenger app. Even though without a Facebook Messenger account, your customer can chat with you in guest mode, so you can reach more customers than ever.

Features:

  • Chat transcripts are automatically created in the customer’s Messenger account
  • The familiar, modern interface of Messenger builds trust and encourages your customers to engage with you
  •  use the same Inboxes on desktop and mobile that you use to manage your Facebook page messaging
  •  Set up hours of availability, auto-replies, and FAQ to serve customers when you’re not available

Highlights:

  • Easy to use
  • Eye-catching look
  • Work well

WP-Chatbot for Messenger

WP-Chatbot for Messenger

The last plugin in today’s collection is WP Chatbot for Messenger. This plugin allows you to create a single chatbot that works on multiple messaging platforms. This is one of the best ways to insert live chat to your WordPress site, convert more leads and engage your customers. Especially, it is completely integrated with your Facebook Business Page and Facebook Messenger.

Features:

  • Integrates with your Facebook Business page easily and quickly
  • Provides live chat functionality to any WordPress website
  • Works on any device, any size, anywhere in the world.
  • Compatible with all versions of WordPress
  • It is compatible with hundreds of plugins, themes, and eCommerce platforms
  •  Compatible with MobileMonkey’s full-featured marketing
  • and much more

Highlights:

  • Nice tool
  • Super features
  • Work effectively
  • Free

Conclusion

In fact, there are unlimited WordPress Live Chat Plugins in the market, so it is difficult for you to choose the best one. However, through a lot of the above-provided features, you can consider carefully and make a smart decision for yourself. By the way, if you have a moment, don’t hesitate to access our free WordPress Themes to get many stunning themes for your website.

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